Failure is no Option


Sometimes stories teach us more than long theories. When it comes to leadership, the theories are especially long... Here is a story that can provide food for thought for leaders embedded in today's challenging settings.

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Performance assessment of people in complex systems

Is it useful if honest mistakes end up in the personnel file of the unhappy actors? This still widespread practice is one of the concrete obstacles to a living culture of trust. Mental barriers in the minds of managers are the blockers. Can we talk about it?


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Wrong eye operated

The health care system struggles with malpractice stories that come out in the open. They are unflattering stories, not only because they involve patient suffering, but because they are too often not used for learning. What's at the heart of it?

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