Failure is no Option

"Failure is no option" - This also applies to teams that have to work together under high pressure and stress. At Swiss Federal Railways / SBB, this is commonplace in the Traffic Control Centers (TCC). For this reason, SBB has been training its TCC-managers and employees since 2006 with an approach that I was allowed to develop for them using the…

AEROSUISSE, the umbrella federation of Swiss aerospace industry, has published a white paper outlining its concerns about the legal developments underway. It deals with legal framework conditions that are significant for the safety of passengers, patients and the environment. The paper was developed in close collaboration by and with affected…

It is not only in times of a pandemic that the expectations of executives in terms of communication are high. In the safety-relevant environment, miscommunication is always highly problematic. It was great that four managers from the high-risk environment came together again last week and spent three days strengthening their communication skills. I…

This week, more pilots and managers from Rega / Swiss Air Rescue Service Jet Operations Center strengthened their communication skills. Well done, because in their time-critical and high-risk working environment, miscommunication and interpersonal conflicts have serious consequences. Many thanks to the participants! Truly, a cool bunch! Read on…

Sometimes stories teach us more than long theories. When it comes to leadership, the theories are especially long... Here is a story that can provide food for thought for leaders embedded in today's challenging settings.